How States In India Are Taking E-Governance To The Last Mile

Avijit Dwivedi, writer, consultant, Policy matters and Rural Advocacy sheds light on How states in India are taking e-governance to the last mile. Over the past decade, public administration in India has gone through a massive overhaul. Centralised portals, direct benefit transfer pipelines, DigiLocker, DigiYatra and digital public infrastructure have changed how citizens deal with the government. Shifting government work...