“Machines first, but people always": Inside Vijay Shekhar Sharma's Paytm management philosophy

Vijay Shekhar Sharma is betting that the future of Paytm is not machines versus people, but machines making people more productive. As AI takes on more of the company’s decision-making, Paytm is simultaneously putting more people on the ground to build merchants, customers and distribution across India.

Original reporting: ETCIO

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